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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Generate/receive and check stock requisition/imprest list
   • Establish needs to replenish stock against specified minimum/maximum levels
   • Respond to enquiries from all staff courteously and effectively
   • Complete stock checks and print picking list(s) of requisition items
   • Check requisition lists for compliance with standard operating procedures (SOPs) and ward/department requirements
   • Report deviations to an authorised person in line with organisation/department procedures
2. Select and dispatch stock
   • Select requisitioned products and place into appropriate delivery containers
   • Complete transaction in pharmacy computer and generate packing slip
   • Obtain clearance for the order from an authorised person
   • Store and pack completed requisitions within the pharmacy prior to delivery
   • Deliver stock to the designated area within the ward/department, according to standard operating procedure and workplace health and safety guideline
   • Ensure an authorised person verifies, checks and signs for drugs on receipt where required
   • Store stock according to manufacturers' recommended storage conditions
3. Complete and maintain documentation
   • Complete manual and electronic documentation according to organisation policies and procedures
   • Record manual information and statistics where necessary
   • Update imprest lists, based on stock usage and drug inventory changes in liaison with relevant staff
4. Record and collate drug usage
   • Collate drug usage information for authorised person and according to standard operating procedures
   • Report occurrences or deviations that may impact on stock control to an appropriate person

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role This includes knowledge of Basic hygiene and the importance of maintaining a clean working environment and equipment Common proprietary and generic names Hospital or health facility inhouse computer system Identification and handling of products including formulary drugs and nonformulary drugs eg clinical trial drugs and special access scheme drugs products with the required integrity as well as those whose integrity has been compromised eg damaged contaminated or deteriorated stock routine handling of products and products requiring special handling eg cytotoxics and its spill management refrigerated and frozen items light sensitive materials and flammables Knowledge of and the rationale for applicable legislation organisation policy and inhouse standard operating procedures SOPs relating to maintaining an imprestward pharmaceutical store Knowledge and rationale of auditing policy of the organisation OHS policies guidelines and symbols and their relevance to working in a hospital pharmacy Personal hygiene and the use of protective clothing Principles and procedures of stock control and maintenance Principles and procedures of maintaining security of pharmaceutical products Procedures for dealing with drug alerts and company recalls Purpose of batch numbering and expiry dates on pharmaceutical products Purpose of drug usage data generated by requisitions to permit collation for an authorised person Storage requirements and the rationale for different types of products

Essential skills It is critical that the candidate demonstrate the ability to Carry out effective and efficient maintenance of a pharmaceutical imprest system Communicate effectively with internal and external clients Refer issues identified outside scope of practice to the appropriate person Select products accurately Use technology appropriately eg PDE devices Work in accordance with relevant organisation policy legislative requirements industrial awards and agreements and inhouse operating procedures SOPs Work in a safe manner In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role This includes the ability to Communicate and interact appropriately with colleagues health care practitioners and clients Identify and select correct product with reference to form dose strength brand and quality Input and access data in pharmacy computer system Input and access data relating to stock control Interpret stock usage on a ward and make suggestions for inventory changes Maintain stock control documentation Take into account opportunities to address waste minimisation environmental responsibility and sustainable practice issues Use relevant technology such as portable data entry PDE systems Use literacy numeracy and oral communication skills required to fulfil the position in a safe manner as specified by the health care facility Use problem solving skills Use available resources and prioritise workload

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package
Critical aspects for assessment and evidence required to demonstrate this competency unit	The individual being assessed must provide evidence of specified essential knowledge as well as skills Observation of workplace performance is essential for assessment of this unit Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment	Assessment should replicate workplace conditions as far as possible Simulations may be used to represent workplace conditions as closely as possible Acceptable simulation requires scope to determine that work is conducted within legislative and regulatory requirements scope to determine that work is conducted within OHS and infection control requirements Resources essential for assessment include access to relevant workplace or appropriately simulated environment where assessment can take place relevant legislation regulations and guidelines pharmacy imprest system
Method of assessment may include	Observation in the work place if possible Written assignmentsprojects Interviewing and questioning Formal appraisal systems Supporting statement of supervisors
Access and equity considerations	All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Stock (products) may include:	Formulary drugs eg clinical trial drugs and special access scheme drugs Products with the required integrity as well as those whose integrity have been compromised eg damaged, contaminated or deteriorated Routine handling products and products requiring special handling eg cytotoxics and its spill management, refrigerated and frozen items, light sensitive material and flammables
Storage conditions may include:	Correct temperature Humidity Light Pest control Secured Cold chain Ventilated Ambient Isolated Correct storage of hazardous substances
Ward storage may include:	Cupboard Trolley Automated medication distribution system Special storage ara eg refrigerator a s required for correct storage condition Medication drawers Drug safes
Record processes may include:	Manual Computer based Print form Electronic system

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